Poor work & Very poor service

I raised this complaint telephonically and was told I would be called back. But that was weeks ago and I haven’t been called. I also emailed (see email below) with no response at all. The bottom line here is that no-one at MM All seems to care. “I think the service has been poor in that MMAll has not made a good effort to do the job well for me. A wrong email address (recorded my email address incorrectly), and then a volume button that would not have been repaired had I not pushed the point. Care could have been taken to record my email address right, especially because I made it clear that I had only 2 days in Johannesburg. A phone call to push the process ahead..given the timeline..would have been above and beyond the call of duty, and would have been GReat! Anyway please send my feedback to someone who cares if someone cares lol”