Poor Service, do not use them.

Do not take your device here for repairs. Worse service I've experienced in years. A screen repair for Samsung smart phone, under warranty, supposedly a 2 to 3 day waiting period took 2 weeks, due to parts not being available. This following at least 50 attempts to get through to them telephonically, as they are "experiencing high call volumes. Must be all the complaints. Two days after collection, problem persisted. Returned device with undertaking that this time it will not be longer than 2 to 3 days. It has been a week and two days, still waiting for parts. No updates provided ever. It took another 50 calls to try and get through to them before I received this update. Tried to escalate to a manger, supposedly Poovan. Patience, however, did not know the surname of her manager. Absolutely pathetic.