Worst customer service

Item: MiWayLife
Rating: 1
Author: Jennifer S

I have been trying to get information on how to cancel a Life Insurance policy of my husband for a week now without any success. The only response I get is that someone will get back to me within 48 hours and no-one has gotten back to me. Worst service ever.

Helpful (0)

Replies (3)

MiWayLife's replyOfficial

09 Nov 2021, 15:31

Good day Jennifer S

We are so sorry to hear of your service experience and we can assure you that this is not how we do things.
We have assigned your note to our retentions team and they will be in touch to discuss your concerns.

Kind regards
MiWayLife team

MiWayLife's reply09 Nov 2021, 15:31

Official

Jennifer S's updateReviewer Update

15 Nov 2021, 13:39

It has been almost a week since requesting a cancellation of the life policy and I haven't received any feedback in this regard.

Jennifer S's update15 Nov 2021, 13:39

Reviewer Update

It has been almost a week since requesting a cancellation of the life policy and I haven't received any feedback in this regard.

MiWayLife's replyOfficial

16 Nov 2021, 14:17

Hello Jennifer

Please note that, the policy holder has been assisted .

Kind regards
MiWayLife team

MiWayLife's reply16 Nov 2021, 14:17

Official

Hello Jennifer

Please note that, the policy holder has been assisted .

Kind regards
MiWayLife team