AL
Arnold L

1 reviews | Active since Aug 2011

05 Jul 2024, 09:19

Unsolicited Free Funeral Cover from MiWay

Dear Hellopeter Team,

I am writing to bring to your attention an unsolicited "Free Funeral Cover" from MiWay worth R50,000, which I have never app**** for or consented to.

The communication states that the duration of cover under this plan is 2 months or until the admission of a claim, whichever happens first. Given the rise in insurance-related ***** and crimes, I am extremely concerned about who would be responsible for the admission of a claim that I never initiated.

I demand MiWay to conduct an immediate investigation and resolution of this matter. My personal information should be protected, and I should not be enrolled in any insurance policies without my explicit consent.

I appreciate your prompt attention to this urgent issue and look forward to your swift action.

Best regards,

0
Replies (3)
MiWayLife
MiWayLife's reply05 Jul 2024, 10:52
Official
Good day Arnold,

Thank you for taking the time to write to us. We can assure you that it is never our intention to upset you in any way. An agent will be in touch with you to discuss your concerns.

Kind regards
MiWayLife Team.
AL
Arnold L's update05 Jul 2024, 13:54
Reviewer Update
Thank you MiWayLife for cancelling the policy urgently at such short notice.
MiWayLife
MiWayLife's reply05 Jul 2024, 14:23
Official
Good day Arnold

Thank you for taking our call allowing us an opportunity to resolve the issue. 

We're truly sorry once again for any inconvenience caused by this. 

Kind regards 
MiwayLife team