1 reviews | Active since May 2018
This is the worst company ever.............
This is the worst company ever. I canceled my policy in January 2018, I received a cancellation letter to confirm that my policy is canceled. In February 2018 they debit my account, after long phone call Miwaylife advised me to call my bank to reverse the debit order. They promised me that they will stop the debit order. I called my bank to reverse the debit order (I needed to pay the fees). Then again in March 2018 Miwaylife debited my account. Again same story, but this time my bank informed me that I can put a stop order on this debit order (again I needed to pay the fees). At this point I thought that this was sorted, just to find that Miwaylife debited my account under a different reference at the end of April 2018. According to me this is ***** and what makes it worst is the fact that they do not take any responsibility. I have written two formal complaints and got no response. I will take this matter to the OSTI maybe then they will wake up.
Hi Louis,
We are really sorry to hear about the bad experience you have had.
May you kindly please email carolmu@miwaylife.co.za so that we can look into this as a matter of priority and assist you as we don't have your details on the post.
Kind Regards,
The MiWayLife Team
Hi Louis,
We are really sorry to hear about the bad experience you have had.
May you kindly please email carolmu@miwaylife.co.za so that we can look into this as a matter of priority and assist you as we don't have your details on the post.
Kind Regards,
The MiWayLife Team
