TT
Tau T

1 reviews | Active since Jul 2024

05 Jul 2024, 21:13

*****ster telesales agent

On the 4th of July 2024 I recieved an SMS backed by a email @ 19H43 from miway congratulating me on taking a life insurance policy. Since the last week of June, I recieved their call and through true caller I was able to reject then block their calls indefinitely. I've emailed, called and WhatsApp texted them yet nothing. I want to know the name of the agent who did this *****ulent activity, I understand that being unemployed is tough however I want him/her FIRED!!! Using my name, identification number, phone number and my banking details to set me up for a debit order without my consent is heinous and I am ****ed.

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Replies (1)
MiWayLife
MiWayLife's reply06 Jul 2024, 14:06
Official
Good day Tau
thank you for your message and for allowing us to respond.
We have your details from a quote you completed with MiWay Insurance, our sister brand. 
As part of our collaboration, we sometimes issue complimentary cover to select groups who have opted in. This aligns to the "give value" principle, which is why a complimentary cover was issued. 
If you would prefer not to have the cover, we can arrange for an agent to call you. Alternatively, you can reach us at ***, reply to the mail you received, or ring us at ***. 
Sincerely, MiWayLife Team