VT
Vhakondi T

1 reviews | Active since Aug 2022

03 Aug 2022, 17:29

Stay away from Miway Life. No payout.

If there was an option for no star that would be the option we choose. On the passing of my mother, I claimed the funeral benefit more than 8 days prior to the funeral. We have since buried my mother and Miway still has not made a pay out, has not communicated anything regarding the date of the pay out and our calls are met with no assistance as we are told we will be called back which is never true. In all of this, they even had the audacity to collect a premium on day 10 since our claim. In addition to the pain of losing a parent, Miway has been thoroughly disappointing and we will certainly be moving all our products with them and reporting this to the Ombudsman.

0
Replies (1)
MiWayLife
MiWayLife's reply03 Aug 2022, 18:34
Official
Good day Vhaakondi
 we're sorry to hear that we have upset you and we can assure you that we pay all valid claims. Your message is with the right team and someone will be in touch soonest to provide you with proper feedback.  Kind regards
MiwayLife team