SM
Sibongiseni M
1 reviews | Active since Apr 2021
09 Oct 2023, 17:10
RUDE CONSULTANT (CANDICE)
MiWay has very rude consultants. This morning I was contacted by a lady called Candice from Life cover department. She just dropped a phone on me while telling her why am not taking insurance with MIWAY, she didn't even want to hear want to hear me out and see if she cannot help. If MiWay will call me and be rude for no reason.. PLEASE REMOVE MY CONTACTS FROM YOUR SYSTEM YOUR CONSULTANT IS VERY RUDE
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MiWayLife's replyOfficial
09 Oct 2023, 17:28Good day Sibongiseni
This is not on! We are so sorry to hear of your service experience and we can assure you that this is not how we do things. We will trace the call and manage effectively with the agent concerned and make sure it does not happen again. Please note that we've removed your number from our database.
Kind regards
MiWayLife team
This is not on! We are so sorry to hear of your service experience and we can assure you that this is not how we do things. We will trace the call and manage effectively with the agent concerned and make sure it does not happen again. Please note that we've removed your number from our database.
Kind regards
MiWayLife team
MiWayLife's reply09 Oct 2023, 17:28
Official
Good day Sibongiseni
This is not on! We are so sorry to hear of your service experience and we can assure you that this is not how we do things. We will trace the call and manage effectively with the agent concerned and make sure it does not happen again. Please note that we've removed your number from our database.
Kind regards
MiWayLife team
This is not on! We are so sorry to hear of your service experience and we can assure you that this is not how we do things. We will trace the call and manage effectively with the agent concerned and make sure it does not happen again. Please note that we've removed your number from our database.
Kind regards
MiWayLife team