JJ
JARRED J
1 reviews | Active since Aug 2014
07 Aug 2024, 12:19
Poor service
Unable to get hold of anyone at this company. Have been paying life cover for 2 years and cant speak to anyone to assist me with beneficiaries. Debits go off on time but no after sales service. Will be cancelling.
Helpful (0)
Replies (2)0
Replies (2)
MiWayLife's replyOfficial
07 Aug 2024, 12:27Good day Jarred
Thank you for bringing this to our attention - we’re so sorry for any inconvenience that has resulted because of this. We will contact you shortly to understand why you are unable to get hold us and how we can better our service to our customers.
Kind regards
MiWayLife team
Thank you for bringing this to our attention - we’re so sorry for any inconvenience that has resulted because of this. We will contact you shortly to understand why you are unable to get hold us and how we can better our service to our customers.
Kind regards
MiWayLife team
MiWayLife's reply07 Aug 2024, 12:27
Official
Good day Jarred
Thank you for bringing this to our attention - we’re so sorry for any inconvenience that has resulted because of this. We will contact you shortly to understand why you are unable to get hold us and how we can better our service to our customers.
Kind regards
MiWayLife team
Thank you for bringing this to our attention - we’re so sorry for any inconvenience that has resulted because of this. We will contact you shortly to understand why you are unable to get hold us and how we can better our service to our customers.
Kind regards
MiWayLife team
JJ
JARRED J's updateReviewer Update
07 Aug 2024, 13:19My issue was resolved but please fix your communication channels. We should not have to come here to get a response. Having life cover is supposed to provide peace of mind that loved ones will be sorted when we are gone. It's pointless if they have to struggle to get through to you for assistance.
Consultant who called me was good, look after her.
Consultant who called me was good, look after her.
JJ
JARRED J's update07 Aug 2024, 13:19
Reviewer Update
My issue was resolved but please fix your communication channels. We should not have to come here to get a response. Having life cover is supposed to provide peace of mind that loved ones will be sorted when we are gone. It's pointless if they have to struggle to get through to you for assistance.
Consultant who called me was good, look after her.
Consultant who called me was good, look after her.