TM
Tshepo M

1 reviews | Active since Mar 2024

27 Apr 2024, 09:27

Policy canceled due to BMI

Good day

I am Tshepo took a policy with miway life last year between February and March gave them all the information they needed about me and there was a Hiv test and weight taken, results came out negative policy then commenced from March 2023 till they canceled it this year March 11th 2024 due to my weight so i find it unfair as why did they proceed with the policy instead of declining it the very same time after getting my results. A answer that i got from them was just that my BMI is low, so clearly means this was a **** that i wasted my money on i should have gotten another insurer instead of MiWay.

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Replies (1)
MiWayLife
MiWayLife's reply27 Apr 2024, 10:17
Official
Good day Tshepo

Thank you for taking the time to write to us and we'd like to get to the bottom of what went wrong and we will get in touch with proper feedback.

 In the interim, we would like to apologise for any hassles you have experienced!

Kind regards 
MiwayLife team