Pethetic service

I'm unemployed and got some money from family and went to deposit the money MIWAY life took this money I advised that I wanted to cancel and need this money refunded as a matter of urgency as this is all I have to survive on this week, they said there were no retentions consultants available and can not refund the money, I need this money to be refunded as a matter of urgency my contact number is ***

Thank you