Pathetic customer service

I used to be a happy client of Mi Way but since i took a life policy with them it has surely changed- Its now almost 2 months that i am trying to get them to send me my life policy schedule but still i have not received anything. I call every time and they say its another department responsible for it and they will need to log a request for them to send it to my email. I keep waiting but still nothing. Even the day i joined the service consultant said he will email it to me but i have got nothing- I have paid for the past 2 months for something i cant even get documentation for. I want this life policy cancelled because whats the use of having one when you cant even get that department to assist. MI WAY Please cancel that LIFE policy before i keep getting charged monthly for it. <div><br></div><div><em>(Supplier name changed from Miway to Miway Life by Hellopeter.com)</em></div>