VG
Valentino G

1 reviews | Active since Sept 2021

11 Feb 2025, 11:22

Opening policies without permission

On Monday morning I woke up to an email that made me very upset from may... A week or so prior to this email got a call from miwaylife asking me if I'm interested in life insurance mind u I never agreed with anything due to my financial situation anyway Monday morning the 10th of Feb open my phone check my email as usual and I see a myway policy was opened with all my details the caller asked I've tried to call the number cant get through I've emailed them to remove me ASAP as I'm not interested in the policy.. Still no response from them at all....this is not right what thay doing calling people to give them quotes over the phone then opening policies without any agreements 🤬🤬🤬🤬🤬🤬🤬

0
Replies (1)
MiWayLife
MiWayLife's reply11 Feb 2025, 12:05
Official
Good day Valentino,

Thank you for your message and for allowing us to respond. We have your details from a quote you completed with MiWay Insurance, our sister brand. As part of our collaboration, we issue complimentary cover to select groups who have opted in. This aligns with the "give value" principle, which is why a complimentary cover was issued. We are truly sorry that you couldn't get hold of us and for any inconvenience you've experienced. Your complimentary cover has been cancelled as per the telephone conversation. 

Kind regards
MiWayLife Team.