NK
Nceba K

1 reviews | Active since Oct 2015

15 Jun 2023, 15:22

Non-Responsive Call Centre

Good day,

I've been trying to call MiWay Life Ins. more than 10 times on continuous days from 01 June 2023 till today.

Every time I'm transferred to a nonresponsive section as they are refusing to cancel my policy. Now I need to call my bank and dispute their debit orders and I'm charged.

I don't know what to do now. Regards, Angry Client

0
Replies (2)
MiWayLife
MiWayLife's reply19 Jun 2023, 08:34
Official
Good day Nceba

Thank you for taking the time to write to us. We are truly sorry to hear of your experience and we can assure you that this is not the MiWayLife way. We will in touch soonest.  

Kind regards 
MiWayLife team 
MiWayLife
MiWayLife's reply19 Jun 2023, 18:05
Official
Good day Nceba

Thank you for taking our call allowing us the opportunity to resolve your query. 

Kind regards
MiWayLife team