cC
cmonsindane C

1 reviews | Active since Aug 2016

24 Nov 2017, 21:25

No paperwork nor policy number but debut went off twice!!!

I took a life & funeral policy with Miway late last month (October )over the phone and I requested my policy document s to be emailed to me accompanied with the phone call recording when I took the policy but a month later still nothing and now a debit went off my account and have been debited double,is this the service I have signed up for Miway?

0
Replies (1)
MiWayLife
MiWayLife's reply01 Dec 2017, 08:27
Official

Hi Simon,

We sincerely apologise that you didn't receive your policy documents and call recording the first time around.

We have since sent you the call recording and policy documents. As we have discussed over the phone, the first premium for your Life policy includes a once off initiation fee.

For further assistance, please don't hesitate to contact us on ***.

Kind Regards,

The MiWayLife Team