SM
Stephen M

1 reviews | Active since Mar 2014

25 Apr 2019, 10:23

No Customer Support

Been trying to cancel life policy for past week now, however every time MiWay claim there are issues with phones or consultants busy when they "put me though" to retentions department...

They then promise to phone back but of course never receive any calls back and so then again when calling them they cant assist because retention department not answering their phones..

Send them emails and no responses to my emails either, scary if this is how they treat clients, must be a nightmare if you have to actually deal with a claim in an unfortunate event

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Replies (1)
MiWayLife
MiWayLife's reply25 Apr 2019, 13:56
Official
Hi Stephen
Thank you for bringing this to our attention. We so sorry for any inconvenience that may have resulted because of this. Your details have been sent to the relevant department and our customer service consultant will contact you shortly.

Best regards,