Never responds to emails

I do not understand why MiwayLife has email addresses listed on their website cause they clearly can't respond to emails. I have sent multiple emails with a very simple request but yet no one seems to be able to respond! And then they have the nerve to call me and when I don't answer, they send me an sms to call them.. I clearly sent an email for a reason so have the decency to respond to my email, simple as that. If responding to emails is hard for you'll, you'll should rather remove those addresses from your website!