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Phahlakazi M
1 reviews | Active since Oct 2020
03 Feb 2021, 12:23
Mywaylife worst service
I recently dealt with Nosipho Ngwenya and she is the worst to deal with, very unprofessional. I lodged a claim during for my mom’s death and she sent me the head letter with incorrect ID number of the deceased and declined the claim. She then called me to justify why she declined without even rectifying her mistake. I am definitely leaving mywaylife insurance and would not recommend it to anyone. It is the worst insurance company!
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Replies (3)0
Replies (3)MiWayLife's replyOfficial
03 Feb 2021, 13:54Good day Phahlakazi M
We are so sorry to hear of your service experience and we can assure you that this is not how we do things. Our team will investigate what happened and provide feedback.
Best regards
MiWayLife team
We are so sorry to hear of your service experience and we can assure you that this is not how we do things. Our team will investigate what happened and provide feedback.
Best regards
MiWayLife team
MiWayLife's reply03 Feb 2021, 13:54
Official
Good day Phahlakazi M
We are so sorry to hear of your service experience and we can assure you that this is not how we do things. Our team will investigate what happened and provide feedback.
Best regards
MiWayLife team
We are so sorry to hear of your service experience and we can assure you that this is not how we do things. Our team will investigate what happened and provide feedback.
Best regards
MiWayLife team
MiWayLife's replyOfficial
04 Feb 2021, 17:23Good day Phahlakazi
Please note that we have tried to contact you , however we couldn’t reach you. Please let us know what time is best to call you.
Best regards
MiWayLife team
Please note that we have tried to contact you , however we couldn’t reach you. Please let us know what time is best to call you.
Best regards
MiWayLife team
MiWayLife's reply04 Feb 2021, 17:23
Official
Good day Phahlakazi
Please note that we have tried to contact you , however we couldn’t reach you. Please let us know what time is best to call you.
Best regards
MiWayLife team
Please note that we have tried to contact you , however we couldn’t reach you. Please let us know what time is best to call you.
Best regards
MiWayLife team
MiWayLife's replyOfficial
05 Feb 2021, 16:58Good day Phahlakazi
We tried calling you but there was no answer.
Please provide us with an alternative number so we can contact you regarding the note above or you can contact us on ***should you still need further assistance.
Best regards
MiWayLife team
We tried calling you but there was no answer.
Please provide us with an alternative number so we can contact you regarding the note above or you can contact us on ***should you still need further assistance.
Best regards
MiWayLife team
MiWayLife's reply05 Feb 2021, 16:58
Official
Good day Phahlakazi
We tried calling you but there was no answer.
Please provide us with an alternative number so we can contact you regarding the note above or you can contact us on ***should you still need further assistance.
Best regards
MiWayLife team
We tried calling you but there was no answer.
Please provide us with an alternative number so we can contact you regarding the note above or you can contact us on ***should you still need further assistance.
Best regards
MiWayLife team
