My Dad passed away in December

My Dad passed away in December. I submitted my claim within a week after his funeral. I was requested to submit an affidavit stating my relationship to him. I was shocked. I did that, and a lady called and told me they would call the funeral directors and the investigating officer (it was a car accident) and talk to them. I was to get a call 48 hours after they spoke to them. It has been a week with no form of any communication from their side.