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memulodi M
1 reviews | Active since Jun 2015
21 Sept 2019, 01:05
MWL*** policy unpaid
My mother had life cover with Miway we have notified them in March we have provided all the required documents from our side, I have made follow up it's been 7weeks they said they are still waiting for doctor information which I asked if it took a year for doctor that Miway choose to go to for Informing other than the one my mother appointed as her doctor does this mean we have to wait until, the response was the have to pay when they are certified with the information, can you please process the claim as soon as possible as we have waited for more than 7 months now.
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MiWayLife's replyOfficial
23 Sept 2019, 09:47Good day Memulodi
Thank you for bringing this to our attention. Kindly note that one of our consultants will be in touch with you shortly.
We sincerely apologise for any inconvenience caused.
Thank you for bringing this to our attention. Kindly note that one of our consultants will be in touch with you shortly.
We sincerely apologise for any inconvenience caused.
MiWayLife's reply23 Sept 2019, 09:47
Official
Good day Memulodi
Thank you for bringing this to our attention. Kindly note that one of our consultants will be in touch with you shortly.
We sincerely apologise for any inconvenience caused.
Thank you for bringing this to our attention. Kindly note that one of our consultants will be in touch with you shortly.
We sincerely apologise for any inconvenience caused.
mM
I have received a call from miway telling me next time they will call with feedback, they are still not committing on date to resolve the matter, further more I was told the management is on leave so the lady who called she could not resolve the issue,may I please ask the CEO to call me as all the managers at miway are on leave
memulodi M's updateReviewer Update
25 Sept 2019, 11:56I have received a call from miway telling me next time they will call with feedback, they are still not committing on date to resolve the matter, further more I was told the management is on leave so the lady who called she could not resolve the issue,may I please ask the CEO to call me as all the managers at miway are on leave
mM
memulodi M's update25 Sept 2019, 11:56
Reviewer Update
I have received a call from miway telling me next time they will call with feedback, they are still not committing on date to resolve the matter, further more I was told the management is on leave so the lady who called she could not resolve the issue,may I please ask the CEO to call me as all the managers at miway are on leave