MJ
Mariette J

1 reviews | Active since Jul 2022

20 Sept 2022, 11:44

Mr Jansen passed away NOVEMBER 03/2021

For the last ten months I have been trying to get my Husbands claim to pay out but so far, no success for it is getting very hard for my son and I to survive we are in a panic not knowing wat to expect wat is Laing a head for us, it's very hard not to be able to tell your son of sixteen everything will be okay, and you know in your hart it's not okay, my HUSBAND PASSED AWAY NOVEMBER 2021 and still no outcome for my son and I. What to do for us I have been to complaints, to ombudsman still waiting for the outcome of Mi Way Life way is it so difficult for them just to pay out the claim my Husband paid the monthly payment every month until He passed away now way must My Son and I struggle for we did not want to be whit out a ****her or Husband, is there any possibility for us to know that the claim will be paid out to us everything is just a big lie, but all My Son and I can pray to our GOD IN HEVEN THANK YOU OUR GOD.

0
Replies (2)
MiWayLife
MiWayLife's reply21 Sept 2022, 00:21
Official
Good day Mariette

We hear you and we understand your frustrations . Our claims team has been in constant communication with you regarding the status of your claim. You have been kept informed of where we are and what is still outstanding in order for us to finalise your claim. Our claims team will be in touch.

Kind regards
MiWayLife team 

MiWayLife
MiWayLife's reply21 Sept 2022, 00:27
Official
Good day Mariette 
  We hear you and we understand your frustrations. Our claims team has been in constant communication with you regarding the status of your claim. You have been kept informed of where we are and what is still outstanding in order for us to finalise your claim.     Our claims team will be in touch with you. 

Kind regards
MiWayLife team