SS
Solly S
1 reviews | Active since Jun 2021
07 Jun 2021, 12:24
MiWayLife Policy Cover Claim
I am Solly Sibuyi I am not happy with MiWayLife Insurance, the way in which they have handled my Deceased Sister Life Cover Policy has been disappointing
1. I have struggled getting hold of them through out the claiming process 2. The claim was rejected based on the preliminary report from the Clinic instead of the final report from the Doctor, This is really quiet frustrating as the Nurses at the clinic clearly recommended further assessment to be done by the Doctor, However MiWayLife final Decision was based on Clinic report still,
I have handed over this matter to my Legal Team.
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Replies (1)MiWayLife's replyOfficial
08 Jun 2021, 08:38Good day Solly
We're so sorry to hear that this has happened. We have passed your message on to our Claims team and someone will look into this and provide proper feedback shortly.
Best regards
MiWayLife team
We're so sorry to hear that this has happened. We have passed your message on to our Claims team and someone will look into this and provide proper feedback shortly.
Best regards
MiWayLife team
MiWayLife's reply08 Jun 2021, 08:38
Official
Good day Solly
We're so sorry to hear that this has happened. We have passed your message on to our Claims team and someone will look into this and provide proper feedback shortly.
Best regards
MiWayLife team
We're so sorry to hear that this has happened. We have passed your message on to our Claims team and someone will look into this and provide proper feedback shortly.
Best regards
MiWayLife team
