MS
Malesela S

1 reviews | Active since Aug 2013

02 Jan 2019, 10:05

MiwayLife are ******--- Disgusted

At the beginning of December a lady called and offered me life cover and I took it. I then tried to call the call centre so I could cancel the policy and the IVR loops till it hangs up. I sent an email on the 28th of December to ********** requesting cancellation of the policy and got no response. I called again today and the IVR keeps looping till it hangs up. MiwayLife, please cancel the policy and reverse the debit order

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Replies (1)
MiWayLife
MiWayLife's reply08 Jan 2019, 11:18
Official
Thank you for taking the time to write to us. We are truly sorry to hear of your experience and we can assure you that is not the MiWayLife way. 

We have assigned your note to our client services team and they will be in touch to discuss your concerns.

 Kind Regards,

 The MiWayLife Team