DG
Dikeledi G

1 reviews | Active since Nov 2023

22 Aug 2025, 12:57

Miway.... Very poor customer service 😢

Have been trying to contact Miway to make a funeral claim, the claims department do not answer calls.

Have called again then select 2 as a new client who needs a policy, they answered 🤔. Asked me if I need to open a policy.. I said no, I need a claims department.

They requested my contact details claiming a consultant will call me back. From 9am.. it's 13h00 now. No call, no answer from their side.

Stay away from Miway guys, I'm also going to move my policy somewhere else.

0
Replies (1)
MiWayLife
MiWayLife's reply22 Aug 2025, 13:48
Official
Good day Dikeledi,

Thank you for writing this review and bringing this to our attention. We are truly sorry for any inconvenience that has resulted because of this, and are attempting to contact you. Alternatively, contact our direct number ***, WhatsApp *** to get assistance with your claim. Our agent will continue contacting you.

Kind regards
MiWayLife Team.