KK
Kali K

1 reviews | Active since Oct 2020

17 Feb 2025, 14:35

MiWay unauthorised funeral cover

MiWay somehow opened a funeral policy for me and I never engaged with them in that. Basically there is no consent from me to cover me for any period under any product. They asked to quote me for car insurance last weeks Thursday, 13 Feb 25, now I get an email with a policy schedule for funeral cover. I don’t care if it’s free. I never consented to you even having my personal information to use in this way. Please cancel this immediately otherwise I’m raising it with the ombudsman.

0
Replies (2)
KK
Kali K's update17 Feb 2025, 14:38
Reviewer Update
CASE:***
MiWayLife
MiWayLife's reply17 Feb 2025, 15:01
Official
Good day Kali,

Thank you for your message and for allowing us to respond. We have your details from a quote you completed with MiWay Insurance, our sister brand. As part of our collaboration, we issue complimentary cover to select groups who have opted in. This aligns with the "give value" principle, which is why a complimentary cover was issued. We are truly sorry if we have upset you in any way. Your complimentary cover has been cancelled as requested.

Kind regards
MiWayLife Team.