Miway No longer want to continue insuraring me.

I have been insured with miway for well over two years and in Feb i was told that i had missed a payment and i requested the consultant to kindly call me the following week to rectify that and i never got a call and i waited for another debit order and they didn't call me at all. Even Tuesday i requested a call and the lady pboned 10 minutes before my Zoom meeting and i asked her to call me after 12h00 pm and am still waiting even now.

My policy number was MWL***.