sW
sara W

1 reviews | Active since Aug 2010

18 Nov 2020, 09:58

MIWAY LIFE DEBIT ORDER *****

There was a debit order from MiWay Life that went off our account on 16 Oct 2020. We did not authorize this. The amount is R993.00. I reported it to their ***** line on 20 Oct 2020. Nothing was done. On 14 Nov 2020 another debit order went off for R993.00. I cannot stop the order at my bank. I sent MiWay an e-mail again on 17 Nov but still no response. THIS IS *****!!

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Replies (2)
MiWayLife
MiWayLife's reply18 Nov 2020, 11:29
Official
Good day Sara

Please accept our sincere apology for not getting things right the first time around and for any inconvenience you have experienced – we assure you that this is not the MiWayLife way! We will look into this and provide feedback soon . 

Kind regards 
MiWayLife team
MiWayLife
MiWayLife's reply18 Nov 2020, 17:03
Official
Good day Sara 

Thank you for taking our call allowing us the opportunity to resolve your query.

Best regards 
MiWayLife team