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Nishlen R
1 reviews | Active since May 2022
11 May 2022, 14:59
Miway life
Hi, my dad was the breadwinner in the home and he had a life policy with Miway life and since he passed on it has been 6 months now and my family has had no response from Miway life regarding our claim. Our numerous calls and emails were ignored. The person handling our claim is either on holiday or out. He never replies back. I want to report this person and the company and create awareness for people who are getting ********** by insurance companies like this.
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Replies (2)
MiWayLife's replyOfficial
12 May 2022, 07:33Good day Nishlen
Thank you for taking the time to write to us. We are truly sorry to hear of your experience. We have assigned your note to our claims team and they will be in touch to discuss your concerns shortly.
Kind regards
MiWayLife team
Thank you for taking the time to write to us. We are truly sorry to hear of your experience. We have assigned your note to our claims team and they will be in touch to discuss your concerns shortly.
Kind regards
MiWayLife team
MiWayLife's reply12 May 2022, 07:33
Official
Good day Nishlen
Thank you for taking the time to write to us. We are truly sorry to hear of your experience. We have assigned your note to our claims team and they will be in touch to discuss your concerns shortly.
Kind regards
MiWayLife team
Thank you for taking the time to write to us. We are truly sorry to hear of your experience. We have assigned your note to our claims team and they will be in touch to discuss your concerns shortly.
Kind regards
MiWayLife team
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Nishlen R's updateReviewer Update
14 May 2022, 22:55I'm still waiting for your response. This is why it's so frustrating to deal with a company that does not keep to their word. It's ok to apologize for your mistakes but who is going to compensate us the customer for our emails, calls and time. This is not right and I don't want to hear any excuses or apologies. I need my claim resolved. This is bad experience upon bad experience. This is how Miway treats their clients then I will never recommend such company to anyone. I will post this on every social media site because you take people's money and then rip them off. Please have a little courtesy or compassion for those people who depend on what the loved ones left so they can live their lives.
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Nishlen R's update14 May 2022, 22:55
Reviewer Update
I'm still waiting for your response. This is why it's so frustrating to deal with a company that does not keep to their word. It's ok to apologize for your mistakes but who is going to compensate us the customer for our emails, calls and time. This is not right and I don't want to hear any excuses or apologies. I need my claim resolved. This is bad experience upon bad experience. This is how Miway treats their clients then I will never recommend such company to anyone. I will post this on every social media site because you take people's money and then rip them off. Please have a little courtesy or compassion for those people who depend on what the loved ones left so they can live their lives.