Miway doesnt pay

Morning Trevor, any feedback on my claim??

To date i have not received any feedback on my claim, this is how miway deals with its clients when it's time to pay.

But when they want business from u they phone over and over just to get you to take out cover with them.

I need feedback on this below claim, it's going on for way too long now.

Brenden Naidoo ********** 691

From: Brenden Naidoo Sent: Wednesday 14 February 2018 10:57 To: Trevor Monkwe (MWL) Subject: Re: Additional Life Claim: MWL ********** 61

Ok Trevor,

Speak to them and also have the recording listened to.

I fully understand the 1st premium was not paid at the time of the incident, but if I as a client am promised that if something should happen I will be paid out regardless of the payment that should be adhered to.

I could not forsee my son will be ******ed, but he was I had to cover the cost of his funeral on my own, now when a claim is made miway is telling me about a premium.

Please understand my frustration with this whole thing, I need this to be looked at and I need proper answers or I will take it further.

Blessed Regards

Mr Naidoo

Sent from my BlackBerry 10 smartphone. From: Trevor Monkwe (MWL) Sent: Wednesday 14 February 2018 10:49 To: Brenden Naidoo Subject: RE: Additional Life Claim: MWL ********** 61

Let me speak to our client services I will get back to you Thank You

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From: Brenden Naidoo ********** Sent: 14 February 2018 10:47 AM To: Trevor Monkwe (MWL) ********** Subject: Re: Additional Life Claim: MWL ********** 61 I was informed when this policy was taken out by the consultant, I will be covered from inception of the policy, even if my 1st premium has not gone off. The 1st premium was supposed to off on the 1st of Feb, I was informed by my way that there was a problem with the debit order. Now i'm being penalised for that?? Sent from my BlackBerry 10 smartphone. From: Trevor Monkwe (MWL) Sent: Wednesday 14 February 2018 10:37 To: Brenden Naidoo Subject: RE: Additional Life Claim: MWL ********** 61 Good day Brenden Sorry for late response I was working in the field with I had very limited connection as I was on the road. I have confirmed with our client services department and they advised me that there were no premiums received from you Thank You