Misleading information to customer

Consultant Tezwill Marais provided incorrect information on this policy I wanted. He stated that I could use the money now to take out a personal loan at the bank and use this policy as collateral. When I phoned the bank, they stated I must ask what the surrender value would be.

I e-mail Miway a couple of times with no response. Eventually I phoned. When I asked about the surrender value, I got told there is no surrender value that I can use. This was the whole point in taking out the policy.

If this is the case, I am no longer interested in this policy and no debit order to be taken from my account.

This consultant **** to me.