EC
Elichia C

1 reviews | Active since Mar 2017

26 Feb 2018, 16:09

Mi Way Life - Con Artists

I recieved a telesales call and signed up for one of Mi Way Lifes policies, with the first payment after one month. This was in the middle of January, I therefore assumed that the first premium would come off at the end of February. While still deciding on wether to keep the olicy or not I was debited on the 26 January for the first premium. I sent an email immediately and called on the 29 January to cancel my policy and request my first months premium to be refunded. It is now 1 month later and I am still awaiting my premium refund. It is impossible to get hold of any one via telephone and emails do not get responded to.

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Replies (3)
EC
Elichia C's update27 Feb 2018, 09:31
Reviewer Update
And now to put the cherry on top, there contact number no longer exists!!!!!!!!!!!!!!!!!!!!!!!!!!!
MiWayLife
MiWayLife's reply06 Mar 2018, 08:22
Official

Hi Elichia,

We are sorry to hear that you haven't been able to get a hold of us, we would like to assure you that this is not the MiWayLife way. We are looking into your request and we will call you shortly with feedback.

Kind Regards,

The MiWayLife Team

EC
Elichia C's update08 Aug 2018, 14:38
Reviewer Update
I cannot believe that I recieved a phone call yesterday regarding this policy, after it was cancelled in January. Do you guys not know what you are doing?????