VG
Vineshree G

1 reviews | Active since Apr 2014

19 Feb 2016, 12:06

Loading of insurance without consent

I called in this week for a quote for my car which I did not take up. I then received an email to state I have a free life insurance for 2 months. I did not accept this life cover be it free or otherwise. I do not want this cover. The agent I spoke to now is telling, me it is free and will lapse after 2 months. I do not even want this free cover to be activated. I work in compliance and I understand FAIS and TCF. If this policy lapses after 2 months it will affect my profile. I am asking for confirmation that this policy will not be activated. I would like to receive confirmation via email. Do not sign up customers for insurance whether it be free or not. Once a policy lapses it will reflect on a persons profile when they want to take out a new policy. Should I not get the required feedback and proof i will be taking this matter up further

0
Replies (1)
MiWayLife
MiWayLife's reply10 Mar 2016, 16:30
Official
Hello Vineshree86,

We're so sorry to hear of what happened - we have been trying to get in touch, but we've unfortunately not been able to reach you.

Please give us a shout as soon as you have a minute?

Kind regards,
The MiWay Team