Lies and terrible client service

I made a complaint via email, I have made a complaint through hello Peter and received response that I will get feedback ... Yet I have not gotten my recording that I requested or feedback from this company in two weeks.

My emails are being ignored and getting no response after the promised 48 hour period.

I am f...... fuming and furious with this pathetic excuse of a fsp.

You guys don't give a **** about your clients and all you do is lie to get sales, that's how I was roped into this . I am not receiving any calls or emails to have this matter resolved what so ever.

I was told that my life cover will be 2.5 million so I agreed and gave all my details etc only to double check the documents to see that I'm only covered for 550k which is not enough for my family....to survive after I die.

I am disgusted with the service I received, I myself work for a fsp and work part of operations dealing with clients and I know that I will never ever give false info to clients and ignored client complaints