Learn client service.

Item: MiWayLife
Rating: 1
Author: Geoffrey E

Just had a call from Portia, wanting to sell me life cover, when I say I already have, she keeps quiet and cuts the call, not a way to deal with a current client of Miway. Teach your staff client service.

Helpful (0)

Replies (2)

MiWayLife's replyOfficial

08 Jan 2024, 17:24

Good day Geoffrey

This is not on! We are so sorry to hear of your service experience and we can assure you that this is not how we do things. We will trace the call and manage effectively with the agent concerned and make sure it does not happen again.

Kind regards
MiWayLife team

Best regards,

MiWayLife's reply08 Jan 2024, 17:24

Official

Best regards,

Geoffrey E's updateReviewer Update

08 Jan 2024, 17:56

Thanks. I get an email asking me to do a survey, that was sent at 3.58pm, click on the link around 5.50pm, apparently the survey has expired, okay.
Anyway, thanks for the reply.

Geoffrey E's update08 Jan 2024, 17:56

Reviewer Update

Thanks. I get an email asking me to do a survey, that was sent at 3.58pm, click on the link around 5.50pm, apparently the survey has expired, okay.
Anyway, thanks for the reply.