KM
Kgabo M
1 reviews | Active since Jul 2020
01 May 2024, 05:18
Kg
11 March my policy was cancelled with miway life and they sent me a cancellation confirmation but yet they debited me on 28 March and I returned the debit, now they debited me again. I want a refund of my bank charges. Are you thrives or what?
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Replies (5)0
Replies (5)
MiWayLife's replyOfficial
01 May 2024, 07:12Good day Kgabo
We're sorry to hear about your unpleasant experience. We will look into this and we will provide proper feedback soonest.
Kind regards
MiwayLife team
We're sorry to hear about your unpleasant experience. We will look into this and we will provide proper feedback soonest.
Kind regards
MiwayLife team
MiWayLife's reply01 May 2024, 07:12
Official
Good day Kgabo
We're sorry to hear about your unpleasant experience. We will look into this and we will provide proper feedback soonest.
Kind regards
MiwayLife team
We're sorry to hear about your unpleasant experience. We will look into this and we will provide proper feedback soonest.
Kind regards
MiwayLife team
KM
Kgabo M's updateReviewer Update
01 May 2024, 07:51Reverse my my money asap because when I return my debit the bank charges me
KM
Kgabo M's update01 May 2024, 07:51
Reviewer Update
Reverse my my money asap because when I return my debit the bank charges me
MiWayLife's replyOfficial
01 May 2024, 09:52Hi Kgabo.
We will investigate what happened and our team will make sure you are assisted . We will look into this case first thing tomorrow morning and contact you before the end the day.
Kind regards
MiwayLife team
We will investigate what happened and our team will make sure you are assisted . We will look into this case first thing tomorrow morning and contact you before the end the day.
Kind regards
MiwayLife team
MiWayLife's reply01 May 2024, 09:52
Official
Hi Kgabo.
We will investigate what happened and our team will make sure you are assisted . We will look into this case first thing tomorrow morning and contact you before the end the day.
Kind regards
MiwayLife team
We will investigate what happened and our team will make sure you are assisted . We will look into this case first thing tomorrow morning and contact you before the end the day.
Kind regards
MiwayLife team
KM
Kgabo M's updateReviewer Update
02 May 2024, 13:13Miway strikes again. Today they caled and they are telling me they need proof from where as they ********ly debited my account twice after sending me my cancellation confirmation and they told that's due to systems being changed or upgrade and when intell them that I need proof dated the month of March they are telling me its internal communication but yet they want my personal info from my bank. I have a good mind to open a ***** case against them and also cancel all the left policies I have with them
KM
Kgabo M's update02 May 2024, 13:13
Reviewer Update
Miway strikes again. Today they caled and they are telling me they need proof from where as they ********ly debited my account twice after sending me my cancellation confirmation and they told that's due to systems being changed or upgrade and when intell them that I need proof dated the month of March they are telling me its internal communication but yet they want my personal info from my bank. I have a good mind to open a ***** case against them and also cancel all the left policies I have with them
MiWayLife's replyOfficial
02 May 2024, 14:54Good day Kgabo
Kindly note that we have processed the refund for the premium collected, however in order for us to refund the bank charges we will need the bank statement that reflects the charges you have incurred, so we can send it to our finance for further assistance. Please email your statement to ***, we will assist you promptly.
Kind regards
MiWayLife team
Kindly note that we have processed the refund for the premium collected, however in order for us to refund the bank charges we will need the bank statement that reflects the charges you have incurred, so we can send it to our finance for further assistance. Please email your statement to ***, we will assist you promptly.
Kind regards
MiWayLife team
MiWayLife's reply02 May 2024, 14:54
Official
Good day Kgabo
Kindly note that we have processed the refund for the premium collected, however in order for us to refund the bank charges we will need the bank statement that reflects the charges you have incurred, so we can send it to our finance for further assistance. Please email your statement to ***, we will assist you promptly.
Kind regards
MiWayLife team
Kindly note that we have processed the refund for the premium collected, however in order for us to refund the bank charges we will need the bank statement that reflects the charges you have incurred, so we can send it to our finance for further assistance. Please email your statement to ***, we will assist you promptly.
Kind regards
MiWayLife team