KG
Kenny G

1 reviews | Active since Jun 2020

18 Oct 2023, 07:45

Is Miway's Kate protecting Sanlam Indie for their falsehood?

I got bad service from Sanlam Indie who's agent **** to me to the point that I even canceled my Miway life and funeral cover in one for about R740. After explaining all of this to Miway I was transferred to Kate a Medical Actuary? but neither Lorraine or Kate have gotten back to me. Not sure why this has happened. All I know is that I complained about Miway's underwriter being Sanlam (Indie in this case) both Lorraine and Kate are totally ignoring me.

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Replies (1)
MiWayLife
MiWayLife's reply18 Oct 2023, 08:29
Official
Good day Mrs. Gumede
  
Please accept our sincere apology again for not getting things right the first time and for any inconvenience you have experienced – we assure you that this is not the MiWayLife way! 

Thank you for taking our call allowing us the opportunity to resolve your query. 

Kind regards
MiWayLife team