vS
vangile S

1 reviews | Active since Dec 2017

02 Jul 2020, 13:06

Incorrect deduction date

I have sent numerous emails to Miwaylife and made several calls about the incorrect deduction date, I am getting paid on the 25th and they deduct my account whenever they feel like deducting.

For July they deducted on the 1st.

0
Replies (4)
MiWayLife
MiWayLife's reply02 Jul 2020, 13:45
Official
Good day Vangile S

Please accept our sincere apology for not getting things right and for any hassles we have caused you and please be assured that this is not the MiWayLife way! An agent will be in contact with you shortly to discuss your concerns.

Kind regards 
MiWayLife Team



MiWayLife
MiWayLife's reply02 Jul 2020, 17:43
Official
Good day Vangile S
 Thank you for taking our call allowing us the opportunity to resolve your query. 

Kind regards 
MiWayLife Team 
vS
vangile S's update02 Jul 2020, 18:14
Reviewer Update
Siziwe September Thank you so much for your prompt response ..You are really passionate in what you do and a very good explainer, You’ve helped me understand the early deductions, Keep up the Awesome, excellent and exceptional service that you provided today.
MiWayLife
MiWayLife's reply02 Jul 2020, 18:37
Official
Good day Vangile S

This is such a fantastic compliment for Siziwe and service provider, thanks so much for showing recognition where it is due.  We appreciate your feedback.

Kind regards 
MiWayLife Team