I was lucky enough to meet Lufuno Mudau telephonically

I was lucky enough to meet Lufuno Mudau telephonically. She was extremely helpful, kind and supportive throughout the whole claims process. From the minute I called and informed her of my mom’s passing - she was dedicated to giving us all the support we needed . Being someone who isn’t clued up on claims , insurance and all the work and process that goes into it - Lufuno guided me through every step of the way. With all the challenges that I had, she was patient and ensured that she’d see my sister and I through everything. She was always available, ready to listen and provide assistance and clarity when needed. She handles everything with care, attention to detail and excellence. Her check ins and follow ups truly showed me that she’s someone who cares holistically and is committed to ensuring that the process runs smoothly. She’s an amazing claims assessor and I hope everyone gets to experience her service. She embodies MiWay’s values of attitude, professionalism and energy. Tlotlo Sebitlo