nV
nicole V

1 reviews | Active since Sept 2016

13 Sept 2016, 14:07

horrible service

<p>i got a call from miway offering me a funeral plan cause thats what i was looking for, and i was happy with it, and i gave my banking details today to the lady, she did not confirm with me that my dad now must go for an HIV test next 3 months, just for a funeral plan, sorry i would like to cancel, please do not debit from my account, i am not taking this plan, i will check else where</p>

0
Replies (1)
MiWayLife
MiWayLife's reply16 Sept 2016, 09:07
Official

Hi Nicole,

We're sorry about the misunderstanding! The free HIV test to be completed within 3 months was a requirement in order to keep your fathers policy active. We have cancelled your fathers life policy with us and you will not be debited.

Please let us know if there is anything else we can help with!

Kind regards,

MiWayLife Team