SG
Sinethemba G

1 reviews | Active since Jan 2021

19 Jan 2021, 08:28

Funeral benefit claim

I lodged a claim for funeral benefit for my late father on Monday the 11th of January 2021... to date I haven’t even received any contact from the claims department I have been sent from post to pillar everytime I call... I find your service rather disappointing and appalling.

0
Replies (2)
MiWayLife
MiWayLife's reply19 Jan 2021, 14:17
Official
Good day Sinethemba G

 We're sorry that this is taking longer than expected. Your message is with the right team and someone from our claims team will be in touch soonest to provide you with proper feedback. 

Best regards
MiWayLife team
MiWayLife
MiWayLife's reply19 Jan 2021, 17:36
Official
Good day Sinethemba G 

We've tried to trace your policy using your email address however we couldn't find any policy.  Please will you send us your policy number, Id number and contact details, we’d like to get to the bottom of what the hold-up is and get back to you.  

Kind regards 
MiWayLife team