HS
HAWA S
1 reviews | Active since Nov 2015
13 Apr 2022, 07:06
*****
very disgusted by your consultant , activating a policy using my ID number and personal information without speaking to me or my consent . i took out a miway life policy about 2 years ago and cancelled it . to my surprise yesterday i received an email stating i have taken another policy and i spoke to a consultant by the name of Ayesha on the 9th which i have never done. on the schedule is my details but incorrect telephone number and account number . this is very *********. i requested this policy be cancelled i the recording be send to me which was never done. im now forced to take legal action .
Helpful (0)
Replies (2)0
Replies (2)
MiWayLife's replyOfficial
13 Apr 2022, 09:25Good morning Hawa
We're so sorry to hear that this has happened. We will trace the call and manage effectively with the agent concerned and make sure it does not happen again.
Kind regards
MiWayLife team
We're so sorry to hear that this has happened. We will trace the call and manage effectively with the agent concerned and make sure it does not happen again.
Kind regards
MiWayLife team
MiWayLife's reply13 Apr 2022, 09:25
Official
Good morning Hawa
We're so sorry to hear that this has happened. We will trace the call and manage effectively with the agent concerned and make sure it does not happen again.
Kind regards
MiWayLife team
We're so sorry to hear that this has happened. We will trace the call and manage effectively with the agent concerned and make sure it does not happen again.
Kind regards
MiWayLife team
HS
HAWA S's updateReviewer Update
13 Apr 2022, 09:45im still waiting for confirmation that this policy is cancelled and for the call to be released to me . please advise on what other actions are being taken
HS
HAWA S's update13 Apr 2022, 09:45
Reviewer Update
im still waiting for confirmation that this policy is cancelled and for the call to be released to me . please advise on what other actions are being taken