MC
Marco C

1 reviews | Active since Dec 2017

26 Jan 2019, 21:16

**** myway life policy

my way have contacted me on 4/01/2019 with a life policy,i have decided to take out a policy with them ,Policy number MWL ********** 67,later that day when i received my policy documents i realized that the info captured is incorrect,ever since that day i tried to phone them to correct the policy info,left numerous voice massages and even emailed them,but up until today know one contacted me,when calling them you will be waiting for days for them to answer you.

today they debited my account successfully but when i try to get in contact with them then you will just be spending R100's of rands calling the call center but there is no agents to answer there clients or service them

Myway is a bunch of *******,they play you to take out policies and capture your info wrong,so when you claim you claim will be declined due to wrong info and when you try to correct it know one answer your calls or email,

0
Replies (1)
MiWayLife
MiWayLife's reply28 Jan 2019, 14:46
Official
Good day 

Thank you for taking the time to write to us. We are truly sorry to hear of your experience and we can assure you that is not the MiWayLife way.We have assigned your note to our client services team and they will be in touch to discuss your concerns.

 Kind Regards, The MiWayLife Team