Extremely bad Service

My nightmare with Miwaylife started when Premium escalation didn’t make sense at all to me, I wanted cancel and get all my money but was convinced to keep the policy and that the technical error shall be fixed, that was Xolile Lufele Making that promise to me because he didn’t want to pay me back my money. to this day I still experience the same thing, incorrect amounts being debited, and Xolile was nowhere to be found as usual. yesterday I was kept on the line for over 15 minutes waiting for Xolile to give me an explanation. what I learnt is that, he is not truthful to what he tells and that he cannot account and take responsibility on promises he made to me. When dealing with Miway life one has to be ready and have the energy as they don’t give you the peace of mind that one deserves. Ask yourself this, what will happen to my beneficiary come claims stage? I foresee hustles and or non payment of the claim, the least that Miwaylife could do is, get Xolile to call me and explain why isn’t my query been resolved?

I've been waiting since morning for the call and i am concerned that on friday again i will be debited what Xolile and i had agreed on.

****ed off for days