VN
Valerie N

1 reviews | Active since Jun 2024

11 Nov 2024, 07:41

Excellent Service

Excellent service. They Could improve on their communication skills, I don't know why they took long (months) to respond to the emails that I had initiated to make changes on my policy, that's the only thing that deterred my experience with them. However, I'm pleased with their continuous efforts in attempting to reach me telephonically to finally review my policy. Madimetja Kekana, the consultant was a sweetheart.

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Replies (1)
MiWayLife
MiWayLife's reply11 Nov 2024, 09:06
Official
Good day Valerie

Thank you for bringing this to our attention - we’re so sorry for any inconvenience that has resulted because of this. We will look into this and make sure it does not happen again. 

 Thanks for letting us know how helpful Madimetja was. We’ll be sure to high five him for a job well done.           

Kind regards
MiWayLife team