GW
Genevieve W

1 reviews | Active since Aug 2016

29 Nov 2023, 14:07

Disrepectful Call Consultant

I received a call from Miway yesterday and when asking the caller if she is aware of the POPIA act and that she may not call my number without my permission, she stated that she does not care and that I am welcome to report her. Unfortunately I did not get her name. I will definitely not recommend doing business with this company as they show no respect for the law and therefor I feel that their business will not be beneficial to anyone

0
Replies (2)
MiWayLife
MiWayLife's reply29 Nov 2023, 15:03
Official
Good day Genevieve
 This is not on! We are so sorry to hear of your service experience and we can assure you that this is not how we do things. We will trace the call and manage effectively with the agent concerned and make sure it does not happen again. Please note that we've removed your number from our database. 

Kind regards
MiWayLife team
GW
Genevieve W's update29 Nov 2023, 18:38
Reviewer Update
Thank you