Dishonest,Lying, uncaring, selfish insurers!

I have been trying to change my banking details since the 27th of Oct till now. Every time I call and take an option on an existing client i will wait on the phone for over an hour without any operator helping till the phone cut. Then I called again and took an option of a new client and an operator attended to my call within 5 minutes. I explain that I am not happy and i want to change my banking details and a lair took my detail and promised me that I will be called back before the end of day and it never happened till today. I called today 27th of Nov after a full month of waiting and I waited on the phone for over an again, then I called again and took an option of a new client then an operator attended to me quickly, I explained my frustrations as usual they took my details and **** again saying i will receive a call from them before the end of the day and never happened. All miwaylife care about is getting more client that they are unable to take care of or is this a plan to make sure I miss payments so my policy could cancel and I loss all my money I have paid all this year.