Disgusted

Good day. After posting my complain. A whole week went by and yet one one called . My sister is the beneficiary for the two policies our mother has with Miway. On Monday she called again for assistance. Give an alternative number aswell. Only on Tuesday someone did call just to inform her that the claims has been declined. No reasons or any explanation were giving . Just that Miway is sorry to inform you that the claims has been declined. What **** is that. What kind of answer is that . The funeral policy and the life policy claims are declined. What is that. We as family are disgusted of the service received from Miway. Everything needed to claim for the policy was handed in and all was in order . After 2 months no one got in contact with us regarding anything and now just to say its declined. This is pathetic. There is no way things can be left like this.