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Maxine W

1 reviews | Active since Dec 2020

25 May 2021, 11:48

Debited the WRONG DAY WIT NO PRIOR NOTCICE

MiWay Life why did you debit my account on the 25 May 2021? I SIGNED THE AUTHORIZATION TO DEBIT ON THE 1ST oF EACH MONTH. This happened WITHOUT NOTIFICATION. This is not good

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Replies (5)
MiWayLife
MiWayLife's reply25 May 2021, 12:55
Official
Good day Maxine W

Thank you for taking the time to write to us - we are truly sorry for any inconvenience that has resulted because of this. Our team will investigate what happened and provide feedback. 

Kind regards
MiWayLife team
MW
Maxine W's update25 May 2021, 12:58
Reviewer Update
Thank you for your response. This resulted my account went into the negative - I need to know if you received these funds are will it be returned as an unpaid
MiWayLife
MiWayLife's reply25 May 2021, 13:54
Official
Good day Maxine W

We’ve tried calling you but there was no answer. An agent will be in touch soonest to assist you further .

Kind regards 
MiWayLife team



MW
Maxine W's update26 May 2021, 12:21
Reviewer Update
An agent tried calling me ...can someone please provide feedback
MiWayLife
MiWayLife's reply26 May 2021, 15:03
Official
Good day Maxine W

Thank you for taking our call allowing us the opportunity to resolve your query. 
Kind regards
MiWayLife team