Debit order

I recently was interested in taking up MiwayLife to which I had signed up, but then some debt came up and I was then forced to cancel the Life policy shortly after so I can take care of this first, I then requested MiwayLife to cancel my policy to which they did, but I see that the cancellation is effective as of 01/04/2026 and my account was debited, this shouldn’t be the case as the policy was cancelled within 30 days of me taking it it..I’d say less than 15 days of me taking the policy, so kt doesn’t even make sense that you’d want to debit me for the first month then cancel the next month, can this be refunded please..