IT
Isabel T
1 reviews | Active since Oct 2023
20 Oct 2023, 06:38
Complaint
I just like to complain regarding miway life...Miway is rendering a *********** and unprofessional service im still waiting on payout regarding my funeral claim that as submitted last week as per Miways request ...no communication whatsoever the funeral was last week Saturday and I still didn't receive any payout from Miway I mean it's not fair I'm tink to cancel my life cover at Miway and move to another insurance company Miway's service suck....
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Replies (2)
MiWayLife's replyOfficial
20 Oct 2023, 09:02Good day Isabel
Thanks for taking the time to write to us. We have passed your complaint and your details on to the right team. They will get to the bottom of what happened and get in touch with proper feedback.
In the interim, we would like to apologize for any hassles you have experienced.
Kind regards
MiWayLife team
Thanks for taking the time to write to us. We have passed your complaint and your details on to the right team. They will get to the bottom of what happened and get in touch with proper feedback.
In the interim, we would like to apologize for any hassles you have experienced.
Kind regards
MiWayLife team
MiWayLife's reply20 Oct 2023, 09:02
Official
Good day Isabel
Thanks for taking the time to write to us. We have passed your complaint and your details on to the right team. They will get to the bottom of what happened and get in touch with proper feedback.
In the interim, we would like to apologize for any hassles you have experienced.
Kind regards
MiWayLife team
Thanks for taking the time to write to us. We have passed your complaint and your details on to the right team. They will get to the bottom of what happened and get in touch with proper feedback.
In the interim, we would like to apologize for any hassles you have experienced.
Kind regards
MiWayLife team
MiWayLife's replyOfficial
20 Oct 2023, 09:29Good day Isabel
We've heard back from our claims team and we were informed that claims team has been in constant communication with you regarding the status of your claim and documents were received on Tuesday, and your claim was finalized on Wednesday.
Please note that claims process has to be followed correctly as stipulated on the terms and conditions of the policy.
Kind regards
MiWayLife team
We've heard back from our claims team and we were informed that claims team has been in constant communication with you regarding the status of your claim and documents were received on Tuesday, and your claim was finalized on Wednesday.
Please note that claims process has to be followed correctly as stipulated on the terms and conditions of the policy.
Kind regards
MiWayLife team
MiWayLife's reply20 Oct 2023, 09:29
Official
Good day Isabel
We've heard back from our claims team and we were informed that claims team has been in constant communication with you regarding the status of your claim and documents were received on Tuesday, and your claim was finalized on Wednesday.
Please note that claims process has to be followed correctly as stipulated on the terms and conditions of the policy.
Kind regards
MiWayLife team
We've heard back from our claims team and we were informed that claims team has been in constant communication with you regarding the status of your claim and documents were received on Tuesday, and your claim was finalized on Wednesday.
Please note that claims process has to be followed correctly as stipulated on the terms and conditions of the policy.
Kind regards
MiWayLife team